The customer service has been above my expectations. They are quick to respond to any and all questions and are willing to help in any way.
What I love about GO1 is their 24/7 Support. With GO1, learning is not limited to desktop or laptop computers. Because of its mobile-friendly interface, our employees can view courses and gain new knowledge on the device of their own choosing. This is a great LMS, truly mobile responsive, beautiful design, user-friendly and technical support second to none.
The main benefits of GO1 are its mobile-friendly dashboard, course builder, and progress tracker. With software’s mobile-friendly dashboard, courses are accessible anytime and anywhere, thus facilitating on-the-go learning. GO1 also lets you have the option to design your courses specific to your company with ease. It also enables you to assign role-specific subjects to your employees and upload your own resources and learning materials for more wide-ranging subjects. With GO1’s progress tracking feature, you can check your employees’ performance for each course. The solution gives you reports about your personnel’s course undertaking as well. Because of this, you can know if there are difficulties encountered so you can offer assistance. Plus, this is a great way to commend employees who are learning earnestly. The application’s support team also never fails to deliver assistance because of its availability online and can be contacted by phone or by chat so that technical troubles can be resolved quickly.
"Excellent Platform, Friendly Customer Services Team! " | Pros: - Intuitive system: the system is provided us with really good customer services. Fast reply to our questions, all-round solutions, clear illustration, detailed training. They also very professional and addresses are very detailed questions effectively. - Courses: plenty of course providers to choose | Cons: - Probably courses can be more refined. Some courses are too lengthy.
We implemented GO1 about 12 months ago and have found the platform to be very intuitive and easy to use for both our learners and administrators. The support team has guided us through our setup and been on hand whenever we needed them, and importing and creating courses has been a simple and quick process. I also find their vision for the future delivery of training very exciting. They back this up through regular and ongoing updates and improvements to the system. Great training solution for businesses
Customer support has been great! Chris, Luke and Brendan have always responded to questions quickly, and have also met face to face to discuss our plans for using the program.
GO1 Premium offers the ability to curate courses for all of our staff, as well have them give us feedback quickly and efficiently.
I really enjoy the simplicity and availability of all trainings. The platform has a wide variety compliance trainings that have allowed for my staff to meet all of our standards.