Business Etiquette

Description

The proper business etiquette is very important for workers to observe in order to create a professional workplace. There are four specific areas of business etiquette that provides a basic framework for a successful company.

How you conduct yourself in the business world will have a huge impact on your career. You can’t act the same way with business associates as you do with your friends. Business etiquette allows a basic framework for business people to follow so that a professional environment is maintained.

Business etiquette allows a basic framework for business people to follow so that a professional environment is maintained. It is very important for individuals to understand how to act in the workplace. There are four key areas of business etiquette that will help create a productive and successful business environment:

  1. Communication styles
  2. Dress and appearance
  3. Technology
  4. Social situations

 

Learning Outcomes:

  • Highlight the purpose of business etiquette
  • List and elaborate upon the four main components of business etiquette
  • Understanding subject, greeting, and signature etiquette
  • Using CC, BCC, and Reply All
  • Text messaging etiquette
  • Writing business letters
  • Leaving voicemail
  • Understanding what to say over the phone

 

Course Main Topics:

  • Definition of Business Etiquette
  • Communication in Professional Events
  • Initial Introductions
  • The Importance of Style in Social Gatherings
  • Dining Events
  • Corporate Email Etiquette
  • Etiquette During Business Phone Calls
  • Etiquette in Written Communication
  • Appearance is Important
  • Multi-Cultural Etiquette

 

 

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