Business Etiquette
Description
The proper business etiquette is very important for workers to observe in order to create a professional workplace. There are four specific areas of business etiquette that provides a basic framework for a successful company.
How you conduct yourself in the business world will have a huge impact on your career. You can’t act the same way with business associates as you do with your friends. Business etiquette allows a basic framework for business people to follow so that a professional environment is maintained.
Business etiquette allows a basic framework for business people to follow so that a professional environment is maintained. It is very important for individuals to understand how to act in the workplace. There are four key areas of business etiquette that will help create a productive and successful business environment:
- Communication styles
- Dress and appearance
- Technology
- Social situations
Learning Outcomes:
- Highlight the purpose of business etiquette
- List and elaborate upon the four main components of business etiquette
- Understanding subject, greeting, and signature etiquette
- Using CC, BCC, and Reply All
- Text messaging etiquette
- Writing business letters
- Leaving voicemail
- Understanding what to say over the phone
Course Main Topics:
- Definition of Business Etiquette
- Communication in Professional Events
- Initial Introductions
- The Importance of Style in Social Gatherings
- Dining Events
- Corporate Email Etiquette
- Etiquette During Business Phone Calls
- Etiquette in Written Communication
- Appearance is Important
- Multi-Cultural Etiquette
